Outlined below is our Privacy Policy. Any reference to 'us' or 'we' is a reference to 'Floragram'.


Use of your personal information

We will only request information that is necessary for the successful delivery of your Floragram order. This may include your name, contact number and email address. We may contact you through your contact number or email address in order to confirm delivery details or notify you once your delivery has been completed.

When placing orders we also require certain information about the recipient. This information will only be used to complete the delivery, and will not be stored. Sender information will not be communicated to the recipient unless it is requested by the sender.

On rare occasions we may send out a customer feedback survey to your email address. If so, you will have the opportunity to unsubscribe from receiving these emails in the future.


Storage of your personal information

The security of your personal information is important to us. Floragram takes all reasonable steps to ensure your personal information is kept secure and confidential.

We will only store contact information that has been provided by you through Floragram order forms, our Contact Us form or our Facebook page. These details may include your name, contact number and email address. We will not share or sell your personal information to third parties.


Payment Security

We do not collect, process or store your credit card details. All payments are processed through third party payment gateway, Stripe.
Please visit http://www.stripe.com to view their Privacy Policy and Terms and Conditions.


Changes to Privacy Policy

Floragram reserves the right to amend this Privacy Policy at any time, and any changes will be effective immediately upon publishing on this website. Please ensure you remain up to date with our Privacy Policy by checking this page regularly.


Complaints and Concerns

Floragram welcomes your feedback regarding this Privacy Policy. You reserve the right to alter or remove any personal information held about you. If you wish to alter, access or remove your personal information please get in touch via our Contact Us page.


By visiting this website and purchasing Floragram products, you agree to the above policy.

The material on this website is copyright © 2015 Floragram.
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